social media

NJ lawyers need a social media policy for employees

NJ lawyers need a social media policy for employees Jennifer Marino Thibodaux of Gibbons writes: The subject attorneys were retained to defend a town and its police sergeant in a personal injury action. One attorney directed his paralegal to conduct Internet research about the plaintiff. The …

NLRB: Overbroad social media policies may violate NLRA

NLRB: Overbroad social media policies may violate NLRASue Reisinger, writing at Corporate Counsel: In a warning to employers, the National Labor Relations Board has “unliked” certain social media policies that restrict an employee’s right to speak critically of the employer online, unless the …

The Perfect Empty Vessel

The Perfect Empty VesselThis is a good piece on how hard Facebook tries to keep the social juices flowing. Alexis Madrigal, commenting on Facebook’s designer-hiring spree: As all these designers vanish into the bowels of the company, so, too, does their work. Facebook wants to create design that …

What Bad Customer Service Costs Your Business

What Bad Customer Service Costs Your BusinessBuffer, the service that will schedule your social network posts to go live throughout the day, also happens to have a wonderful blog. They focus on productivity and customer service. Buffer’s customer service is excellent: I emailed them asking why I …

NLRB refines position on employee social media and workplace criticism

NLRB refines position on employee social media and workplace criticismMy personal policy is to refrain from discussing work on social media. In all my years of Twitter-ing and Facebook-ing, I’ve posted only a very few work-related updates, invariably focused on interpersonal minutiae like elevator …